Channel Partners Las Vegas & MSP Summit is right around the corner! To make sure you have a successful event, please review the information below and let us know if you have any questions, via email at: CPCustomerSuccess@informa.com
1. SHOW LOCATION – Channel Partners Las Vegas
The Venetian Resort & Expo Convention Center:
201 Sands Ave
Las Vegas, NV 89169
Expo Hall Location: Halls C, D, & Casanova 501
2. CP EXPO SHOW HOURS
Tuesday, April 14 2:00 PM – 6:30 PM
Wednesday, April 15 10:30 AM – 5:30 PM
Thursday, April 16 10:00 AM – 12:00 PM
Badged Booth Staff may access their booths 90 mins prior to posted Show Floor Hours.
No exhibitors will be allowed onto the show floor without a badge.
3. EXHIBITOR REGISTRATION HOURS
*Located in Venetian Expo Foyer, Level 2
Monday, April 13 7:30 AM – 5:00 PM
Tuesday, April 14 7:30 AM – 7:00 PM
Wednesday, April 15 8:00 AM – 5:00 PM
Thursday, April 16 9:30 AM – 12:00 PM
In order to check-in onsite you will need a government issued photo ID that matches the legal name on your registration record.
To create a contactless check-in process, the QR code included in your registration confirmation email or the Informa Connect Tech Events app, will be required for check-in.
4. CP EXPO MOVE-IN/INSTALLATION OF EXHIBITS
Monday, April 13 8:00 AM – 5:00 PM (All exhibitors)
Tuesday, April 14 8:00 AM – 12:00 PM (All exhibitors)
All exhibitors must be badged prior to accessing the Expo Floor.
**Reminder: All individuals in the expo hall during setup and teardown are required to wear closed-toe shoes for safety purposes. NO EXCEPTIONS!
All booths must be show-ready by 1:00 PM on opening day of show, Tuesday, April 14.
All booths materials must be uncrated and tagged for removal by 5:00 PM, Monday, April 13, so that we may remove empty containers and clean aisles. Empty containers must have Return Labels, from Freeman Exhibitor Services, if you would like them returned at the end of the Expo.
5. CP EXPO MOVE-OUT/DISMANTLING OF EXHIBITS
Thursday, April 16 12:00 PM - 4:00 PM
Absolutely no tear down is permitted prior to the close of the show.
All bills of lading must be completed and turned into the Freeman Service Desk by 3:00 pm, Thursday, April 16. All materials must be removed by 4:00 pm on Thursday.
For those larger booths needing extra time to dismantle, please work directly with Freeman to ensure the proper timing, handling, and removal of your materials.
6. MSP SUMMIT SHOW INFORMATION
SHOW LOCATION – MSP Summit
Level 1 (Lower Level), Casanova 501
SHOW HOURS -MSP Summit
Monday, April 13 10:00 AM – 4:00 PM
Tuesday, April 14 10:00 AM – 2:00 PM
*Exhibitor Access starts 2 hours prior to opening each day
No exhibitors will be allowed into the MSP Summit without a badge.
MOVE-IN/INSTALLATION – MSP Summit
Sunday, April 12 3:00 PM – 5:00 PM
Monday, April 13 8:00 AM – 9:00 AM
No exhibitors will be allowed into the MSP Summit without a badge.
All tabletops must be show-ready by 9:00 AM on opening day of show, Monday, April 13.
All tabletops materials must be uncrated and tagged for removal by 8:30 AM on Monday, April 13, so we may remove empty containers and clean aisles.
MOVE-OUT/DISMANTLING – MSP Summit
Tuesday, April 14 2:00 PM – 6:00 PM
Absolutely no tear down is permitted prior to 2pm, the close of the show.
All bills of lading must be completed and turned into the Freeman Service Desk by the end of exhibitor move out, 6:00 pm on Tuesday, April 14. All materials must be removed by 6:00 pm on Tuesday.
If you require any of your materials to be brought to your booth at the Channel Partners Expo Hall in Halls C & D that you are not hand carry, please work with Freeman to coordinate labor services for this move.
7. EXPO FLOOR MEETING ROOMS – Plexi & Show Floor
Plexi Glass & Show Floor Meeting rooms located on the Expo Floor may be accessed during the following hours:
Monday, April 13 10:00 AM – 5:00 PM
Tuesday, April 14 7:30 AM – 7:00 PM
Wednesday, April 15 8:00 AM – 5:00 PM
Thursday, April 16 9:30 AM – 12:00 PM
No exhibitors will be allowed into their Meeting Rooms without a badge.
All guests coming to the Expo Meeting Rooms must be badged.
8. PRIVATE MEETING ROOMS (CONVENTION CENTER LEVEL 1 & 2)
MOVE-IN/INSTALLATION OF PRIVATE MEETING ROOMS
Sunday, April 12 10:00 AM - 8:00 PM
All deliveries, set-up, tear-down & move-out must occur within your contracted dates/times. No crates are permitted in the hallways after 6:00pm on Sunday, April 12
*Please Note - Monday, April 13 is an active event day. Any move-in occurring on this day must not interfere with the ongoing sessions, meetings, or attendee experience. Forklifts or crates are NOT permitted in the Convention Center after 6:00pm on Sunday, April 12
Can I place signage in the hallway outside of my meeting room?
Signage is limited to (1) pop-up banner [maximum size of 38"x87"] per meeting room, placed directly outside of your meeting room door. Any additional signage placed in hallways or outside of your meeting room can be removed by Show Management.
Can I put a table and chairs outside of my meeting room?
Set up must remain within the rooms. Placing items like tables, chairs, or check-in desks beyond the confines of your allocated meeting room is prohibited and will result in their removal by Show Management
PRIVATE MEETING ROOM ACCESS HOURS
Monday, April 13 7:30 AM - 5:00 PM
Tuesday, April 14 7:30 AM - 7:00 PM
Wednesday, April 15 8:00 AM - 5:00 PM
Thursday, April 16 9:30 AM - 12:00 PM
MOVE-OUT/DISMANTLING OF PRIVATE MEETING ROOMS
Thursday, April 16 12:00 PM - 6:00 PM
*Absolutely no tear down is permitted prior to the close of the show.
All bills of lading must be completed and turned into the Freeman Service Desk by 2:00 pm on Thursday, April 16. All materials must be removed by 6:00 pm on Thursday.
*Please note that this event moves in and out overtime, all applicable surcharges will apply.
9. EXHIBITOR APPOINTED CONTRACTORS (EAC)
EACs must be previously registered with EAC MANAGEMENT prior to accessing the show floor. EAC’s may not register themselves. If you have questions, you may reach out directly to ChannelPartners@EACmgmt.com.
ALL EACS ARE REQUIRED TO CHECK-IN EACH DAY TO RECEIVE A WRISTBAND!
There are TWO check-in desks; one at the back of Hall C/D and one in the Hall D foyer.
EAC Check-In desks will be open during the following hours:
Sunday, April 12 8:00 AM – 5:00 PM
Monday, April 13 8:00 AM – 5:00 PM
Tuesday, April 14 8:00 AM – 12:00 PM
Thursday, April 16 12:00 PM – 4:00 PM (Move-Out)
**Reminder: All individuals in the expo hall during setup and teardown are required to wear closed-toe shoes for safety purposes. Anyone found to be not in compliance will be required to leave the expo hall. NO EXCEPTIONS.
10. EXHIBITOR SERVICE CENTERS
Exhibitors needing assistance should proceed to CONVENTION CENTER LEVEL 1 for On-Site Exhibitor Service Centers. The following vendors will have service desks at these locations:
Freeman (General Contractor): Room 201, Convention Center Level 1
Phone: 855-598-9618
ETS (Audio Visual): Room 201, Convention Center Level 1
Email: rdemarrais@ets-av.com
Phone: 404-226-2894
Venetian (Catering, Electrical & Internet): Exhibit & Business Service Center, Convention Center Level 1
Phone: 702-733-5070
Encore (Rigging): Exhibit & Business Service Center, Convention Center Level 1
Phone: 702-372-5969
Informa (EXPO OPERATIONS):
Email: dari.rosalina@informa.com
Phone: 917-969-1531
Service Desks will be staffed during the following hours:
Sunday, April 12 8:00 AM – 5:00 PM
Monday, April 13 8:00 AM – 5:00 PM
Tuesday, April 14 8:00 AM – 7:00 PM
Wednesday, April 15 12:00 PM – 6:00 PM
Thursday, April 16 11:00 AM – 4:00 PM (Move-Out)
Outside of these hours, please email or call the appropriate vendor for the service you need assistance with.
The Exhibit & Business Service Center and Room 201 can be found at the bottom of the of Hall D escalators:
The FedEx Office Business Center is located on Level 2 of the Convention Center and handles a wide range of business and office services.
Hours: M-F 7:00 AM – 6:00 PM, Sat. 9:00 AM – 5:00 PM, Sunday they are closed.
Address: FedEx Office and Print Services, The Venetian and The Palazzo, 3355 Las Vegas Boulevard, Las Vegas, NV 89109
Phone: Business Center 702-836-4400/Parcel Office 702-836-4401
Fax: 702-262-0801
Email: usa5607@fedex.com
Additional information regarding ordering services from FREEMAN & ETS can be found here: https://www.freemanco.com/store/forms-and-brochures?showID=538732
11. LEAD SCANNING + INSIGHTS/Informa Connect Tech Events app
There is a lead retrieval desk at Registration next to Customer Services. Pre-purchased lead retrieval devices will be available for pick-up during posted hours. Anyone registered from your booth staff team can pick up the devices. Drop-off rented devices at the Lead Retrieval desk located at main registration BEFORE Registration closes at 12:00 PM on Thursday, April 16
Registered team members can also scan leads via their personal devices by downloading the Informa Connect Tech Events app.
View the videos within the “Lead Scanning + Insights” portal page prior to being onsite
For on-site assistance, visit the lead retrieval desk located at Registration.
12. MOBILE APP
Please use the mobile app to refer to the agenda, conference details, expo details, floor plans and more! If anyone experiences issues with the mobile app, please visit the registration customer service desk.
Search “Informa Connect Tech Events”
Login with the email address you provided to register for Channel Partners & MSP Summit.
Be sure to turn on notifications to know when attendees are reaching out to you in real-time. For IOS you can manage notifications within the app settings. For Android you can manage the notifications on the phone settings within notifications settings.
13. ONSITE EXHIBITOR BRIEFING
Tuesday, April 14 | 1:00 PM – 1:20 PM
Location: CP Theater (Booth #2469)
Join us for the Exhibitor Briefing before the CP Expo Hall opens to hear our Senior Director of Sales, Annie McKnight, share key details about exhibiting, ensuring your company is prepared and ready for a successful show. Add Reminder to Calendar
14. CONCESSIONS
Monday, April 13 – MSP Summit
Every hour on the hour a different complimentary treat will be provided
Donuts, Cookies, Granola bars, Ice cream
Tuesday, April 14 – MSP Summit
Complimentary Expresso Cart, Cookies, & Snacks
Wednesday, April 15 – CPLV – BISTRO (for purchase)
10:30 am – 2:30 pm
Pizza, Grab & Go Sandwiches and Salads, Fountain Drinks, Coffee, Pastries, and MORE!
15. PARKING & RIDE SHARE
The Venetian has multiple parking options. The Venetian parking garage can be accessed by Las Vegas Boulevard or by a shared access road off Koval Lane behind the hotel. The cost is $20-$25 per day.
Venetian Rewards Ruby and Diamond members continue to receive complimentary valet parking. Nevada residents receive three hours of complimentary self-parking by scanning their valid Nevada Driver’s License at a self-parking kiosk.
The daily fee for registered hotel guests is $20 per day, seven days a week. For non-hotel guests, the rate is $20 per day, Monday – Thursday and $5 per day, Friday – Sunday. Valet parking is $40 per day. For more information about parking, including directions and information about ride shares please visit: https://www.venetianlasvegas.com/meetings/parking.html
16. HEALTH & SAFETY INFORMATION
For the most up-to-date information, please visit our code of conduct.
For any additional questions, please reach out via email to: CPCustomerSuccess@informa.com
We look forward to seeing you onsite in Las Vegas!
-The Channel Partners Team
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